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Frequently Asked Questions

Below are some of are common questions from our awesome customers.

We offer a carefully curated selection of premium pet products, including high-quality food, treats, toys, grooming supplies, beds, accessories, travel gear, and wellness products for dogs, cats, and other small animals.

Yes! We proudly offer an exclusive discount for veterans, active military personnel, and EMS first responders (police, firefighters, paramedics). Just show a valid ID and claim your discount before you checkout to receive your discount.

Absolutely! We believe in sustainability and offer a wide range of eco-friendly, biodegradable, and sustainable pet products, including natural treats, organic grooming supplies, and toys made from recycled materials.

Yes! We want both you and your pet to be happy with your purchase. We accept returns and exchanges within 30 days of purchase, as long as the item is unused and in its original packaging. Some exclusions apply (such as opened food or perishable items).

You can reach us by phone, email, or visit us in-store! Check out our Contact Us page for details. Also, follow us on social media to stay updated on promotions, events, and new arrivals. If you have any other questions, feel free to reach out—we’re always happy to help! 🐾💚

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Don't hesitate to contact our support team.